Help Center

Welcome to our Help Center. Here you’ll find clear answers to the most common questions about our stores, services, and processes.

Pick Your Favorite Brand

Explore our curated selection, preview each store live, and pick the Shopify Store that fits your vision. After checkout, you’ll receive a confirmation email and a short onboarding message explaining the next steps.

Get Your Store Transfer

Within 24 hours you’ll receive a secure Shopify transfer invitation sent to your checkout email. You’ll also receive your login details, a quick domain setup guide, and access to your store’s brand assets (logos, images, etc.).

Launch & Start Selling

Accept the transfer, connect your payment provider, add your legal pages using Shopify's easy-to-use templates, and you’re ready to run ads or take your first organic sales. If you ever need help, 1-on-1 support is always available for all questions.

Purchasing & Access

Below are some common questions about Purchasing & Access

Can I see the store before buying?

Yes — every store includes a full live preview, so you can explore the frontend and check all pages before purchasing.

How long does it take to receive everything?

You’ll receive the transfer invitation within 24 hours — usually sooner.

Which email will the Shopify transfer invitation be sent to?

It will be sent to the email address you enter during checkout.

Do I need a Shopify plan to activate the store?

Yes, you need to choose a Shopify plan to activate the store and go live.

Do I fully own the store after the transfer?

Yes. You receive complete ownership and control, including theme, settings, products, branding, and all uploaded assets.

Store Setup & Customization

Below are some common questions about Store Setup & Customization

Can I change the products later?

Yes. You can add more, remove, or replace products at any time.

Can I add new products to the store?

Absolutely — the store is fully expandable. Add new products, apps, or collections as your brand grows.

Is the domain included for free?

Yes, the domain is included for the first year at no additional cost. After the first year, renewal is about €12 per year.

Will I receive supplier links and sourcing details?

Yes. All supplier links and product sourcing details are included and will be sent via email.

Are all assets included inside the Shopify dashboard?

Yes. All imagery, files, product photos, and design assets are stored inside Shopify, ready to use — no external downloads needed.

Is the store optimized for mobile and conversions?

Yes. Every store is hand-built with proven layouts, mobile-first design, fast loading times, and conversion-tested product pages.

Payments, Refunds & Policies

Below are some common questions about Payments, Refunds & Policies

Is there a refund policy?

Due to the digital nature of the product and the instant transfer, all sales are final.

What if I’m not satisfied after buying?

If something doesn’t work as expected, support is available to help you resolve any issue.

Support & Changes

Below are some common questions about Support & Changes

Do I get help after the purchase?

Yes. If you ever need assistance with setup, transfer, or first steps, support is available.

Can I request changes to the store?

Small adjustments are possible. Larger changes or custom work may require an additional service.

Do you offer 1-on-1 support if I need it?

Yes — personal guidance is available if you need help with launching or understanding your store.

Will you be offering services in the future (ads, branding, etc.)?

Yes — additional marketing and customization services will be offered in the future.

Can I use this store as a base for a bigger brand?

Definitely. The store is structured to scale — ideal as a foundation for a larger brand or long-term e-commerce business.

Business Model: Dropshipping & Print-on-Demand

Below are some common questions about Business Model: Dropshipping & Print-on-Demand

How does the dropshipping model work with this store?

You don’t hold inventory. When a customer orders, the supplier ships the product directly to them. You pay only after you’ve been paid — no upfront stock required.

How does the print-on-demand model work?

Products are printed individually only after someone orders. This allows you to sell custom items without buying inventory or bulk stock.

Do I need inventory or upfront stock?

No. Both business models operate without holding inventory.

Are the products shipped automatically?

Yes. Orders are synced and processed automatically through your supplier.